Support

Privacy Policy

Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you When your affiliated company requests services offered by Flyco and an agreement is signed between both parties


Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us

What data do we collect?

Flyco collects the following data:

  • Name
  • E-mail address
  • Phone nummber

How do we collect your data?

When your affiliated company requests services offered by Flyco and an agreement is signed between both parties, due to the operational requirement of persons requiring corresponding user accounts Flyco requests personal information such as Name, Surname, E-mail, Phone number from the affiliated company. This information is obtained digitally from your affiliated Company’s officials under full confidentiality.

Flyco also may obtain your data indirectly via demonstrative account requests through customers reaching out via e-mail and phone calls.


How will we use your data?

Flyco collects your data so that we can:

Flyco Collects your data to

- Provide you with access to services Flyco offers as per the agreement signed with your affiliated company.

- Create the corresponding unique account for your courses to be registered, orchestrated, tracked, reported by your training department

- Receive registration, reminder e-mails and other important notifications for courses, documents and material your company may deem important for operation.


How do we store your data?

Flyco securely stores your data at Amazon Cloud

Flyco will continue to keep your [Name,e-mail adress, phone number.] data for [5 years] following the account deactivation request by your company or the termination of contract between your company and Flyco.


Marketing

Flyco does not use personal information obtained from affiliated Company to promote its services and marketing purposes. Information obtained following the agreement between Flyco and your company is solely used for the operation of services provided by Flyco.


Uses made of your information when you request assistance from Flyco Support

If you request assistance from Flyco Support Team, the Support Team representative may obtain access to your Flyco account for the purposes of resolving your inquiry. Under those circumstances, the Flyco representative will assume your role in Flyco and view your account as you would when you log in.

Flyco reserves the right to assume the role of a user in your account without prior notice in certain situations, for example when it is necessary for technical purposes (such as investigating a bug or user experience) or when it is necessary to comply with your company’s requirements.


What are your data protection rights?

Flyco would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Flyco for copies of your personal data.

The right to rectification – You have the right to request that Flyco correct any information you believe is inaccurate. You also have the right to request Flyco to complete the information you believe is incomplete. Your requests are to be shared with your affiliated company to prevent discrepancies between parties.

The right to erasure – You have the right to request that Flyco erase your personal data, under certain conditions. Your requests are to be shared with your affiliated company.

The right to restrict processing – You have the right to request that Flyco restrict the processing of your personal data, under certain conditions. In the case that this request may potentially hinder your access to services which Flyco is obliged under agreement with your company to provide you, Flyco is to share this request and process it following both parties’ mutual agreement.

The right to object to processing – You have the right to object to Flyco’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Flyco transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Following the submittal date, Flyco shall form a response within 30 Days


Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology


How do we use cookies?

Flyco uses cookies to allow websites to link the actions of a user during a browser session.

  • Cookies used on this site:
  • Cookie name: PHPSESSID

PHPSESSID is a cookie for PHP sessions. Sessions work by creating a unique user identifier for each visitor and store variables based on this variable. This cookie is deleted when browser is closed or If there is no user interaction between user and browser for 2 hours.


How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.


Changes to our privacy policy

Flyco keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 17 July 2019.


How to contact us

If you have any questions about Flyco’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us : support@flycoglobal.com